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How to Install

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eSIM installation guide

How to install eSIM?

The eSIM installation can be completed in a few minutes. Follow the steps below according to your device to easily activate the eSIM with QR code or manual setup.

Instalimi i eSIM në telefon
Quick and easy installation Scan the QR code, download your eSIM plan, and activate the connection in just a few steps.
1

Compatible device

First, make sure your device supports eSIM. Many new iPhone, Samsung, and Google Pixel models work with eSIM.

2

Internet connection

You will need Wi-Fi or another active internet connection during installation. The eSIM profile is downloaded through this connection.

3

QR code or activation code

With the QR code or manual setup data you receive after purchase, you can easily add the eSIM to your device.

Installation steps by device

Select your device brand below. Basic installation steps are listed separately for each brand. Menu names may vary slightly depending on the model.

1

Open Settings

Go to Settings > Cellular / Mobile Data and select “Add eSIM” or “Add Cellular Plan”.

2

Scan the QR code

Scan the QR code sent to you with the camera. The device will automatically recognize the plan details.

3

Add plan

Follow the on-screen confirmation steps to load the eSIM plan onto your device. If necessary, also enter a line name.

4

Choose as your internet line

Select eSIM as your mobile data line and, if required, enable data roaming.

Note: In some cases, it may be necessary to restart the iPhone for the eSIM to fully activate.
1

Open the Connections menu.

Go to Settings > Connections > SIM Manager and tap the “Add mobile plan” option.

2

Add with QR

Select the option "Scan QR code from service provider" and scan the QR code that was sent to you.

3

Complete the installation.

The phone will download the eSIM profile. Once it's done, activate the line and select it as your primary line for internet.

4

Check roaming

For use abroad, make sure data roaming is active. If necessary, also check APN settings.

Note: On Samsung devices, menu names may vary depending on the model and Android version.
1

Open network settings

Go to Settings > Network & Internet > SIMs and select the option to add a new SIM.

2

Download eSIM

Select the “Download a SIM instead?” or similar option to open the QR scanning screen.

3

Scan the QR code

Scan the activation QR code and wait for the device to download the eSIM profile.

4

Activate the line

Once the installation is complete, select this line for mobile internet and activate roaming if necessary.

Note: Some Pixel models may have regional restrictions or carrier locks.
1

Opens the manual configuration screen.

On your device, select the option for manual setup instead of QR. It usually appears as “Enter details manually”.

2

Enter the SM-DP+ address.

Carefully type in the SM-DP+ address provided by your provider. Pay attention to the letters and symbols.

3

Add activation code

If prompted, enter the activation code or confirmation code and start downloading the profile.

4

Test the connection.

Once the installation is complete, check your mobile data settings and test your internet connection.

Note: If manual configuration information is missing, check the email or order details sent by the provider.

Before you start the installation

  • Verify that your device supports eSIM.
  • Make sure the phone is not blocked by the operator.
  • Prepare an active Wi-Fi connection for installation.
  • Open the QR code on another screen or print it.
  • You can install the eSIM before your trip and activate it when you arrive.
Udhëzues për instalimin e eSIM

Frequently asked questions

Below you can find the questions that users most frequently ask when installing eSIM.

You can usually install the eSIM before your trip. However, some plans may require you to be in your destination country to activate the line.
In most cases, no. Many eSIM QR codes are single-use only. So you should be careful before deleting the line or resetting the device.
Check that the correct line is selected for mobile data, that data roaming is active, and that the device is in a coverage area. If necessary, restart the phone.
Yes, on many devices, both a physical SIM and an eSIM can be used simultaneously. You can choose one for calls and the other for internet.

If your eSIM is ready, installation is very easy

By following the steps above, you can activate your connection in a matter of minutes. Choose the guide according to your device and enjoy uninterrupted internet while traveling.

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